Just got a call from Jeff the powertech rep and he says my applying the voltage to the generator may have caused what was disconnecting to fuse together and that I should see 240 on the two terminals. I need to get a new regulator and see if generator will produce 240. No regulators are available till end of Nov possibly.
Still a little confused as to what is issue with this generator. Going to try and call the other guy at Powertech to confirm on Monday.
Frustrating that there is no one who works on these things nearby. Called all the references on the Powertech website and they say they only work on small ones or the 200 KW units only.