Prevost Community Forums

Find answers, ask questions, and connect with our
Prevost Community around the world.

  • Archived

    Member
    July 5, 2013 at 1:35 pm

    Corey,You got it.

  • Davy

    Member
    July 5, 2013 at 1:51 pm

    Gil,

    You are in over your head on this one.

    ” In the case of delamination of the XLIIs, I haven’t seen anything proactive on the part of Prevost, although I wouldn’t as I don’t own one. I also haven’t seen anything that provides specifics on what Prevost will cover, if anything.”

    First I will share my feelings so you are clear that I am not a toady for Prevost. I think the delamination issue should have never happened. Whether it was an engineering screw up or a manufacturing process problem we will never know. But whatever the reason Prevost made a mistake and then compounded the mistake by not maintaining a line of communications with their XLII owners. But that is my opinion only.

    However you couldn’t be more wrong. I have no idea why you are stirring this pot, but make no mistake that Prevost has been working on this since the problem first happened and with one rare exception I know of owners of XLII coaches have been taken care of. Your post is likely to gather some responses from XLII owners who have been well taken care of in that the problem is finally solved and the fix (with the exception of paint sometimes) has been at the expense of Prevost.

    Regardless of whether a person buys a coach with delam or not as part of the purchase inspection all they need to do is have Prevost evaluate the coach. If it has a problem they will confirm how much financial participation they will offer and then all that is needed is to schedule the repairs. You make it sound like Prevost needs to go from bus to bus checking for problems. I think they are very proactive in working their butts off for years trying a number of repair methods and finally developing the one currently being done. Go back and read the posts and show me any in which an XLII owner is unhappy with the results.

    As to value you as a CC owner should look at your coach and see what happens to value when NOBODY stands behind the product. Then go kiss Miles on the lips for bailing out owners of products in which the converter was not only not proactive, but was absent. You can compare your dash to the delam problem with one difference. You ate the cost of replacing your poorly designed, unsupported product while the XLII owners have the full support of Prevost including the countless hours they must have spent trying to get ahead of this issue.

    If you want to call your Silverleaf dash an upgrade, then consider the rivets and stainless strips on XLII coaches an upgrade.

  • Paul

    Member
    July 5, 2013 at 3:22 pm

    Gil

    I don’t know you . But take this from a guy who has owned more than his fair share of automobile dealerships AND through that experience knows how a manufacturer should best handle a customer who is facing an “out of warranty” defect AND its effect on the resale value of those vehicles AND has owned more than his fair share of high line busses (Bluebirds and Prevosts), AND who has experienced firsthand the “proactive” way that Prevost is handling this situation……..As we say in the Automobile business “your sleepin’ with your choke out !” Your just plain WRONG.

  • Paul

    Member
    July 5, 2013 at 4:23 pm

    You have a great coach, but I suspect you will be as amazed as I was at how Prevost had improved the chassis from the XL to the XLII.

    If you have an opportunity take one for a spin. You will sense the difference immediately.

    That was not addressed to me, Jon, but you are absolutely correct. I sat in the buddy seat of one of the early XLIIs a few weeks ago for about 30 minutes. I had ridden in that particular bus a few years before I bought my XL but I had forgotten how great it was.

    I noticed it first when we turned out of a very tight drive with a trailer attached. I know for a fact (I have pulled in and out of that drive several times) that my XL CAN NOT pull out of that drive that easy and CAN NOT cut that sharp. Granted the driver has hundreds of thousands of miles behind the wheel of Eagles, MCIs, Prevost XLs and now nearly a million miles in that XLII, but experience could not account for all of that.

    When I commented he just smiled. His previous bus was an XL the same year as mine so he was very aware of the awe I was experiencing. The ride down the state highway and then interstate was remarkably better than mine too. He just kept smiling.

    Not fixin to trade mine by a long shot but the facts is the facts!

    The Delam issue is really no issue for me although it is a very interesting conversation. It does not affect my decision whether or not to upgrade one ounce. My bus was a great deal in the time frame in which I bought it and I have spent 5+ years making it mine and bringing systems and components up to date. It suits my family perfectly for what we use it for.

    I am fine with my rivets showing. Lol

    DKO

  • Larry & Diane

    Member
    July 5, 2013 at 8:27 pm

    I TOOK MY 2005 THOMPSON TO JACKSONVILLE JUNE THE 7th TO BE CHECKED, DID NOT HAVE ANY WATER LEAKS, JUST A FEW AIR BUBBLES HERE & THERE PREVOST STEPPED UP AND SAID BRING IT IN JULY 15th FOR REPAIRS, WHAT MORE CAN YOU ASK FOR, THIS IS MY 4th PREVOST STAINLESS STEEL XL & XLll, I LIKE STAINLESS DARRELL

  • Archived

    Member
    July 6, 2013 at 8:10 am

    I did find something to agree with Gil on, he said, “I don’t own one”.

Page 3 of 3

Log in to reply.