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Webasto rebuild service
In then whole time we have owned our bus the Webasto hydronic heating system has been less than a paragon of reliability. Even though we have paid a variety of “Webasto specialists” to service the unit it would work for a while and then fail to fire when we really needed it. Each of them replaced different parts they said were bad and claimed to have fixed it the pattern was the same. We live in mild climates in southern Oregon and Yuma, AZ, so our need for coach heating doesn’t come up all that often but when it does, we really need it!
Finally out of frustration I started looking at buying a whole new unit. During the hunt for a new unit to buy I came across a complete rebuild service offered by Louisville Engineering. They said if I removed the whole burner unit and shipped it to them they would completely rebuild it with all new parts, some they claimed would be improvements to the original Webasto parts from the late 1990s when our bus was built. After researching them and finding they also make and sell diagnostic and test equipment to the Webasto repair folks, I decided to go that route and am very glad I did.
I also sent them my control box (which had been replaced in one of the earlier “repairs”) and all the sensors for them to test and replace if necessary. They were quick, courteous and communicative throughout the process. A little over a week later my rebuilt unit returned looking for all the world like a new unit with the control box and sensors all tested good. It installed easily and so far performs flawlessly.
They found several things that might have accounted for the previously poor reliability. Webasto Webasto recalled the igniter holding clamp 20 years ago which was causing interference issues and issued a redesigned part. That part had never been replaced on my unit by any of the previous repair folks. The previous repair persons had iall nstalled a 40 micron inline plastic filter which was way too course for the 5 micron Webasto spec and all of then had just pushed the fuel hosed onto the flair stubs on the burner inlet and return line fittings instead of replacing the metal to metal flair fittings Webasto called for. The inlet screen was nearly clogged with bits of rubber off of the interiors of those fuel hoses when they were pushed onto the flair subs and clamped down. None of the other repair folks had ever said or done anything about that and all had used the same in line plastic fuel filter. My unit also had a knockoff nozzle installed. Apparently some years ago the market got flooded with a cheap knockoff of the original Webasto spec nozzle that was sold for a lot less than the original at places like Amazon and a bunch of the big box stores. According to Louisville Engineering those clogged up much more quickly and easily than the proper nozzles. So, it appears that fuel and fuel line cleanliness issues may have been major contributors to my previous reliability issues.
So far I can highly recommend Bill Boris and Louisville Engineering. 502-553-8210, lengineering@att.com.
Jerry
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