Prevost Community Forums

Find answers, ask questions, and connect with our
Prevost Community around the world.

  • Webasto burner

    Posted by Tim on July 8, 2016 at 7:54 pm

    I had my Webasto serviced in April. Went to fire it up today just to exercise it and only the fan came on, not the burner. I tried both the 12v water heater & 12v heat.

    Is there some kind of separate fuse, breaker, relay or reset for the burner itself?

    Doug replied 9 years, 9 months ago 11 Members · 15 Replies
  • 15 Replies
  • Peter

    Member
    July 8, 2016 at 8:28 pm

    Tim,

    When the burner blower starts and the burner does not fire, there are several things to check.

    If the High Limit Thermostat is open, the fuel solenoid will not get power. So no fuel, no fire. The High Limit Thermostat has a resetable button that you can push in to see if it is the problem. If the button moves just a tiny bit, that probably means you have reset it. If the button is hard to the touch and does not move, that means it is not open. The high limit, control and meltable fuse thermostats are located on top of the heat exchanger near the rear of the unit.

    Second, the ignitor coil must arc to the ignite the fire. No arc, no fire. To check this, remove the 4 screws holding the coil on the top of the buner. Unplug the two wires. Connect the brown wire to ground and the other wire to battery voltage. It should fire for 100 test touches without fail any of the times you touch the wire to power. If it arcs, reconnect the wires, brown to brown and the other wire to the other wire.

    If both tests are good, post again or call me for more tests. Wish you had my test box to make things easier.

    Rudy 7 one 3 8 one 8 3234

  • Gerald

    Member
    July 8, 2016 at 10:33 pm

    Rudy,

    I closed off the coolant circulation valves at the engine to keep heat out of the coach when we’re driving. Would closing the circulation valves keep the Webasto from firing?

  • Archived

    Member
    July 8, 2016 at 10:46 pm

    No Sir.

    Closing the valves at the engine prevents the Webasto from preheating the engine when you are sitting and not getting ready to travel. The engine absorbs a lot of heat that could be used for interior heating when you are not ready to crank the engine, i.e., saves fuel.

  • Archived

    Member
    July 8, 2016 at 11:00 pm

    Do you have fuel showing in the fuel filter? I had a similar issue when I bought our bus and the Webasto had lost prime – i.e. there was air in the fuel lines going to the tank. The little Webasto fuel pump will not be able to pull fuel all the way from the tank once prime is lost before the controller cuts power.

    I rigged up a little $30 fuel pump to suck diesel back through the fuel filter. Once the fuel filter and fuel hoses are primed the little fuel pump will take over.

    Gerald

  • Fred F.

    Member
    July 9, 2016 at 7:42 am

    Thanks Rudy!

    I looked for a reset button last night and didn’t locate it on top of the black box which is on top off my burner. I saw green & red wires but not brown.

    Im out for a few hours this morning but will te look at it during good light. May give you a call if you don’t mind.

    Thanks again!

  • Archived

    Member
    July 9, 2016 at 9:00 am

    Tim,

    The thermostats and the high limit reset button are under the cover on the top back of the heat exchanger.

    The brown wire is underneath the coil. To see either area requires removal of something, not just looking.

    My phone is on if you wish some assistance.

  • Archived

    Member
    July 9, 2016 at 9:29 am

    Here’s what your thermostats look like Tim.

    I’ll stay out of the conversation, Rudy is your guy. They’re easily checked and changed out if needed.

  • Richard

    Member
    July 10, 2016 at 9:47 am

    Talked with Rudy! Great Guy!

    Terrific assistance, but determined it was not the thermostat. He spent plenty of time talking me thru the various components, although I didn’t have his $1,000 tester. May be a bad coil.

    He hooked me up with a colleague of his in Denver to help me out next month when we’ll be at Estes Park. It’s so great having contacts nation-wide.

  • victor

    Member
    July 10, 2016 at 10:38 am

    Rudy is not only a genius when it comes to the Webasto, he is very generous with his time and a super nice guy. We are very lucky he is a member.

  • Doug

    Member
    July 10, 2016 at 10:46 am

    I want to thank you guys for making my hat to small to go on my head now. The unintended benefits of this forum are amazing. Appreciate the comments a bunch.

  • AL

    Member
    December 16, 2016 at 9:59 am

    As you can see Rudy is not only the Webasto guru, but also a fantastic work supervisor!

    We had a bad wheel bearing on the tag and Rudy fixed us up with his network. All fixed and back on the road.

    Many thanks to Rudy and Carolyn for your hospitality!

  • Archived

    Member
    December 16, 2016 at 6:05 pm

  • Bernie

    Member
    December 16, 2016 at 7:01 pm

    Looks to me like Rudy was in the commanders chair barking orders. Nice job Rudy…

  • Deleted User

    Deleted User
    December 16, 2016 at 7:07 pm

    Tim,

    Dan called me while I was in the car to share a possible solution to your situation.

    If the coolant valves at the top of the radiator are turned off it stops the circulation of all coolant from the Webasto heat exchanger causing the high limit thermostat to trip.

    Dan closed his and tripped the thermostat. He then opened the valves at the radiatior, reset the high limit thermostat and all is now well.

    Thanks to Dan for the hint,

  • Peter

    Member
    December 17, 2016 at 4:23 pm

    Interesting, but I think all my coolant valvesl are currently open.

Log in to reply.