-
Tecma Parts
Anyone have a good source for Tecma Parts?
I am in urgent need of the 90 fitting that connects to the flush valve from the water source. I can’t find anything local. Marathon doesn’t stock. Thetford was a waste of time calling them.
Supposed to leave for Breck on Wednesday and it blew today…
Bill
314-956-9336
-
4 Replies
-
Bill,
You have to get beyond the idiots in customer service as you have found out. I have had warranty and repairs for 2 different Silence Plus toilets, they sent me the parts at no charge. There is a guy named Richard who is the go to guy for Tecma technical service and his phone is (979) 587-5262. I’m sure he can help you get to the right place for parts.
-
Thank you Tom!
Just called and left a message. Yet another reason to love this forum. A local rv shop made something that I think will get me through this trip. It was leaking at the connect to the flush valve so I put a little teflon tape on it and that seamed to stop it. Not ideal but really don’t want to disappoint the kids for a stupid plastic part. My 16 year old said he was going to try to 3D print a replacement…
Tom I was thinking about just ordering a full flush valve or solenoid or whatever it’s called. with your past marathons is that a plug and play replacement or do you have to mess with terminations etc.
Thanks for the help!
Bill
-
I replaced the Microphor with a silence plus from Tecma and the solenoid would be an easy replacement. So far I’ve replaced a motor (not a fun job) wall switch and module.
-
Thetford is part of Dometic. So I am not surprised that the customer service sucks.
Log in to reply.