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Roadmaster Towing cables safety concern
While on a recent trip out west, I was hooking up my toad, when I noticed the bolts holding the safety clip on the hooks lost the nuts on the bolt. I had lost 3 of the 4 nuts on the safety cables (Roadmaster #353) I have about 13,000 miles of towing on these cables.
While the hook did not come off the coach or toad side, I feel the safety clip is important on keeping the hooks on the bus and toad. I literally used duct tape to keep the bolts in place while I completed the trip.
Once home, I contacted roadmaster about my concerns. I had immediate response to my concerns. I felt that there should be a nyloc nut on the screws to avoid losing them.
Roadmaster sent me a new set of cables, and via Email explained what they did to change the nuts to not lose them. They basically used Lock tight, then cut a small slit in the end of the bolt, and split that cut. This way the nut will not get past the end of the bolt.
I have included a picture of the cables with the offending nut missing. If you have a set of these cables, I would remove the nuts, use lock tight and split the end of the bolt. I could not find a nyloc nut that was this small to use. I could not even find a replacment nuts to just double nut the bolt.
I commend Roadmaster for their support on their products and listening to the consumer about issues with their products.
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