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  • Retarder failure

    Posted by Chuck on March 8, 2018 at 4:27 pm

    On recent trip we heard a pop coming from the dash and then the lever on steering column was inop. Took it to Allison shop in Charlotte and after their diagnosis I was told that this lever was a dummy lever and wasn’t ever to work, DUH! I refused the bus and called Prevost who in turn called the shop and sent a wiring diagram showing the wiring and the resistor module. After looking the shop did find that this wiring had come detached from the module; maybe due to the steering wheel being tilted to its most up position.

    I realize that this doesn’t happen often but just wanted to inform the group.

    Rudy replied 8 years, 6 months ago 3 Members · 2 Replies
  • 2 Replies
  • Rudy

    Member
    March 11, 2018 at 1:48 pm

    How did the service manager and the tech respond after getting the wiring diagram from Prevost and finding the wire unplugged?

  • Archived

    Member
    March 12, 2018 at 1:30 pm

    Simply by saying that “we learned something, didn’t we” and I just kept my mouth shut.

    They did reduce the labor rate for me as consideration, LOL!

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