[Ken]

Like Truk I bit the bullet and bought my current coach from Liberty.

At the risk of sounding like a paid commercial I mention that because in retrospect it was the right decision given my circumstances. First a little background. My first coach was bought from a private owner, a widow who was not able to assist us in the learning process. Thanks to the late Don and Margaret Hoffman, owners of Hoffman Coach I was able to get a full pre-purchase inspection and some basic training. That training was supplemented by Harvey Mitchell who sold the coach originally and was very gracious in doing that. So my buying experience intially was a good one.

The second coach was purchased from Buddy Gregg in Knoxville and despite some reservations about the support I found they delivered the coach in perfect condition and my training came in the form of some Liberty techs answering the few questions I had. Neither of the previous purchases came with a warranty or my expectations of after the sale support.

Those that have seen my posts over the years recognize I am not one to embrace technology. My cell phone has a rotary dial and does not take pictures, send texts, do GPS stuff, or have an answering machine. When I want to use it I turn it on. So when we opted to get an XLII, with slides, Crestron, and features that go beyond my VHS player I needed training. The fact I had 22 years of ownership experience behind me meant nothing. We were buying a coach that was unlike anything we ever owned except for the fact it said Prevost on the front.

Liberty not only delivered a great coach, all checked out, trouble free, I got 2 days of training and it was like drinking from a fire hose. It was an excellent buying experience and I would do it again in a heartbeat. I echo Tom’s remarks.

Having been an owner for as long as we have I know the people who have been in this industry for years go out of their way to provide customer satisfaction. As buyers and owners we are very well treated and I wish the rest of the world treated us as customers as well as those we deal with buying and getting service on our coaches treat us. I am speaking of almost every converter, dealer, and Prevost. We meet and speak to all of our advertisers and I think they all represent the best of the best.

We Prevost enthusiasts are a small community. If we don’t know each other personally, we know someone who does. There are no secrets and if someone is happy or unhappy we all know about it. We see each other at rallies, talk on forums, and meet up when we get our coaches in for service. We are very fortunate to be as well treated as we are.

[Larry]

Congratulations on your new Liberty. I echo the sentiments about the folks at Liberty. Had they or Brandon at Legacy had something available that fit our needs, we would gladly have purchased from them. They had exemplary products, answered all my questions and kept in communication.

[AL]

Megan and I also had a great buying experiance with Liberty we took possesion of our coach in 2010, and the process was smooth and all questions answered and a three day stay tto try everthing out. We cannot say enough about the fine staff in Stuart, Was it cheap no! but I walked out with a 90 day warranty and even after it had expired I had things taken care of at no cost. If I have a problem Troy is the man, would buy again from them. Now if I could just find that 2007 H3-45 Hmmm!