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Jacksonville Prevost Parts and Service
I will be attending a meeting in Ponte Vedra, FL near Jacksonville, FL the week of February 7th. I should have at least one 1/2 day reprieve from the meeting and I would like to visit Jacksonville Prevost Parts and Service. I did request a customer account from then when I purchased my bus, but I have yet to order anything from them. I need to purchase some engine bay door hinges and I would like to price fenders, rear bumper parts, and a few other items. My coach is a 1981 LeMirage (motorhome chassis). Anything special I need to take? Ask for? Look at? Is there much to see at one of these facilities?
Thanks,
Brian
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7 Replies
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Brian,
I’ve been there several times with good results. I think all you will need is the Vin number, but due to the year, it may be a little more difficult.
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Brian,
If this is your first visit to a Prevost facility ask for a tour. In terms of excitement there won’t be much, but you will see a lot of coaches getting worked on. It will make it clear in your mind just how much expertise is at the service centers.
The parts department is a candy store for Prevost owners. If you need it or want it they got it. They have large inventories because each of the service centers parts departments not only supply parts to the shop, they also fill orders around the country. It is likely if you need a part at your home base, and the nearest service center does not have the part in stock, another service center will be shipping it to you. Remember these guys take pride in their role in keeping commercial buses on the road so the parts guys are doing what it takes to get you your parts.
I cannot answer what it takes to set up an account. I have an account, but I have had it so long I no longer remember when I got it, or how I got it. I do know that ordering parts when you have an account is as simple as pie. Your vintage coach may be tough to get parts for on those parts that are not common with later model coaches but so far I haven’t heard of anyone that couldn’t get what they needed. Some parts just took longer.
I do strongly recommend that you shop non Prevost parts through truck parts supply houses. Prevost is excellent on some parts on pricing such as on air bags, but there are some items they are not competitive on such as some generic brake chambers. I always give them an opportunity to quote however. When they run specials nobody can touch their prices. I bought my last windshields for $133 for example.
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Jon and Tom thanks for the information. I will provide a report to all after my visit in a couple of weeks. I am glad I am driving a company car and not taking my truck – sounds like I could leave a lot of money in Jacksonville. 🙂
Brian
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Shortly after we got our coach, we visited Jacksonville Prevost and was warmly received. Along with 3 days of free “boarding” in our bus, they gave excellent directions to good places to while away our time & eat . They even suggested we open a cursory acct for $50000 with no pain or problem on our part. Very accommadating as Jon says.
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Along with the sign up on Prevost Community I recieved my $500 loaded Prevost parts debit card. Did’nt you guys recieve yours ?
Don’t fall for that …it’s in the mail line.
I’am still recovering from the dog stuff.
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Al, take two aspirin and call Sawbonz in the morning. You are having those voices in your head again.
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Use my cell. I accept the Prevost debit card.
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