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  • Archived

    Member
    April 23, 2013 at 9:23 am

    If by “shocks” you mean the struts that hold it up, why not get them direct from Prevost parts?

  • Bryce

    Member
    April 23, 2013 at 9:39 am

    I just replaced all of my door bay struts, parts from Prevost and they were 24.99 each with free shipping.

  • Archived

    Member
    April 23, 2013 at 10:44 am

    I am new at owning a Prevost. Is there a web site you can give me where I can order part directly from Prevost?

  • Archived

    Member
    April 23, 2013 at 1:43 pm

    Contact the service center you will be dealing with. They can walk you through getting set up to buy on line. You will need to open an account.

    Or you can call parts in Elgin, IL at 800-799-9938. While ordering on line is a way to go, talking to the parts folks is educational. The struts are different strengths due to different doors sizes and the fact some converters have stored chairs on the back of doors adding to the weight. That alone is a good reason to order through an individual.

    Also, if you have not, send Prevost an email or letter and let them know you are the owner of your coach and provide them with the VIN number. This gets you on the list if there are any service bulletins or recalls. It also will enable you to get your coach service history.

  • Jim/Chris

    Member
    April 23, 2013 at 3:34 pm

    Thanks Jon I was just on the phone wit Greg at Prevost and he recomended the same thing. I have now applied for an account and registered my VIN number with them.

    He was very helpful

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