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Cracked Window
We have just discovered a problem with one of our windows. All of our windows are same. They have a fixed window that curves at the top and then the bottom portion swings out manually.
One of the windows has quite a bit of cracking in the top fixed portion of the window. We hardly ever raise the shade above the half way point and most of the probelm is above the valance so it could have been cracked along time.
It is pretty much cracked like that all the way across. My wife discovered it recently while cleaning the window. She saw a vertical crack extending at least 12″ straight down from all of the cracks on top. She said she knows that part is very new. We have been in extremely cold weather the last several weeks and perhaps cracking that has been there undiscovered is getting worse.
I have not called Prevost yet. I figured I would get advice from you all first. One of the guys at Prevost Houston told me when I was there last fall to be careful with the swing out windows because there is no exact replacement for them now. Is that correct? It is OK if the if it has to be replaced with a different type window if it must be but I am concerned that the tint be the same.
Can just the top portion be replaced or is it all one unit?
Is Prevost the best place to get this replaced?
Am I OK to keep traveling on while trying to work out the logistics of the right place and time for replacement? It could be a few months before I can work out a plan to get to Prevost.
Thanks in advance.
Davy
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