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CENTRAMATICS
I have not had experience with wheel balancers prior to my current coach. When I bought it Centramatics were at all wheel positions and I can say the coach drove free of vibrations.
On my last trip however I noticed a vibration in the rear for a short period. During some maintenance work I was doing I pulled the wheels and on the tag axle I noticed one of the Centramatic wheel balancers did not have the normal sound of the balancing media moving about freely in the circumferential tube. I emailed Centramatic http://www.centramatic.com and got a prompt response asking for a call (800-523-8473) and spoke to a gentleman who wanted information about the application and the model number that had been installed. I described the problem and he agreed it should not be that way.
As it turned out the balancer was out of warranty, but he determined the problem should not have happened and without hesitation shipped me a new set to replace the one with a problem.
It is nice to know of a company that offers such good customer support and is willing to stand behind their product.
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