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Battery boost on the road
Well did I ever have a dumb issue.
I had an appointment for a Level 2 service with Prevost.
I went to start up and only had a cclicking relay, the start batteries were at 8.5 volts.
For some reason my jumping with the 24 volt house batteries did not work.
So the heck with it, call Good Sam anf get a jump.
I made sure to tell Good Sam call taker that I needed a “24VDC” jump.
A small tow truck showed up and I asked the young driver if he had 24 volts? “I got 12” was his reply. I also asked if they were advised that 24 volts was required? no was the reply.
He called his boss who told him to connect to the 24 volt system with there 12 volt system and charge for an hour then try it.
I could not believe my ears, he actually thought that the 24 volt battery system could be pumped with 12 volts and somehow FILLUP the 24 volt battery.
He then said he was authorized to tow me to Prevost. That was almost as dumb as filling up the 24 volts when all that is needed was a jump.
I told him to go away.
I called back Good Sam and explained to them that the information regarding “24 volts” is important and needs to be passed on to the dispatcher.
The next truck that showed up was the same size and also did not have 24 volts.
This driver says “Who do think has 24 volts? nobody uses 24 volts!”.
I pointed to the H3 and said this does, he left.
Back to Good Sam again, this time I was passed on to a dispatcher who seemed perplexed that no one had 24 volts and wondered who did.
I told him Prevost had service vehicles which no doubt were equipped to boost 24 volts.
Although Prevost was not on his list of approved road service facilities he called them and they said they could do it in 48 hours.
They quoted 3 hours at Cdn$170.00/hour aand Good Sam paid it.
What has been your experiences trying to get a boost?
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