[Fred]

Thanks to everyone who chimed in on this issue. I made some progress yesterday with a representative of Explorer /National. They have agreed to accept recent photographs, bill of sale and a letter from the Exchange stating a value of my coach to make their determination. Sent images in yesterday along with upgrades made since purchased. Will send remainder of rerequested documents Monday when I receive letter from Stuart, FL. Will post update when I receive word from underwriter.

A word of thanks goes out to Dave Wishnoff at Liberty for seeing this string on PC and giving me a call then offering assistance. Between Dave, Jon and all of you I’m going to need a bigger gumbo pot. Stay tuned and thanks again.

[Dorel]

We have come to an agreed value. It took a while but we finally got on the same page thanks to Dave at Liberty and Dave at MOTORHOME EXCHANGE; as well as the input through this thread. One lesson learned in this process, is to obtain up front, specifically what will be required by you, for implementation of the “agreed value” on the effective date. Had all the cards been laid on the table in mid June, I would not have had to deal with it 45 days after the policy went in force on July 1. But for now, I’m good till July 2017. Thanks to all!

[Tim]

Do you think the insurance company now understands the Liberty experts are in fact the go-to people for appraised value or did you just wear them down?

Not accepting an appraisal from the guys who work for the company that builds and sells them is nuts.

[Archived]

Unfortunatly Jon I know they don’t understand. When I was told I was good for two years she was quick to point out that I would need to submit an appraisal from an independent qualified appraiser to secure my new agreed value. Maybe PC take the lead to discuss with underwriters of insurers of our coaches to dialogue on how to better address this issue. I will be happy to be part of that group. In the meantime I will do some leg work with my contacts to find pathways to the right people in the industry. Until a standard is established we will each be on our own. If there are any PC members in the insurance business pplease feel free to chime in with ideas.