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American Fleet, Inc. new contact info
I called American Fleet this morning to make an appointment for a visit. I learned that Brian Stanton, who posted here under “Detroitenginespecialist” is no longer with the company, having left to pursue another opportunity. I spoke with Mark Patterson, who said he would be the right person at the company to contact in place of Brian. I have an appointment for next week to do an overhead, steam clean the engine, and a few minor squawks. I’ll be sure to post back with a review of my experience, and will suggest to Mark that he or someone else look into participating again on PC. Here’s Mark’s contact info:
1984 96" with 8V92TA
(remodeled Liberty Coach)
Greenwood, MO -
3 Replies
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We would like to have them back on board.
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I found out last week that Brian had left. I was also found him very responsive to questions whether they were posted on this Forum, Facebook, or by direct email.
I hope that Mark is just as responsive. I too hope that American Fleet “gets back on board”. Had it not been for American Fleet advertising on the Prevost Community forum most of us would NOT have known that American Fleet exists nor would we have known that American Fleet focuses Detroit Diesel engines which is very important to all of us! OK … almost all of us.
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Well, I got home yesterday after two nights in Springfield. I was very impressed by the knowledge and customer service demonstrated by the folks at American Fleet. The plan was to change the oil, steam clean the engine and do an overhead, while basically giving me an overall report on the health of the engine. I had a few squawks (primarily an inop fast idle and questionable jakes), and another list of “If I have any money left” items.
The good news is that the engine is in good health. It’s not pretty, so I really wasn’t sure. Even after a bath though, it still looks like a 35 year old engine. At least now I can monitor for any active leaks. I didn’t go in expecting any performance increase, so I didn’t follow Jon’s advice about logging before and after timed accelerations. I’m pretty sure it’s a little more peppy now, and I’ll thank you not to disagree. 🙂
I was prepared to take a little hit on diagnostics and repair of the fast idle and the jake brakes. I also set them to task figuring out some wiring issues related to the neutral safety switch and the starter circuit. Their experience was evident in the minimal shop hours spent on fixing each item, as well as their willingness to repair or rebuild existing parts rather than throw new parts at the problems. I was very pleased with the final bill.
As for the customer experience, they have a discount rate ($90/night after taxes) available for a brand new Candlewood Suites less than a mile away, and gave me a lift there. There is a Cracker Barrel and a Steak and Shake adjacent to the hotel. They were great about communicating with me, and stayed on schedule. I didn’t ask for any shore power, but I think others have mentioned that they’ll get you 15 amps if you ask.
Mark arranged my visit, but was out of town this week. I ended up dealing with Craig, who seemed to be running things. Danny was overseeing the work on my bus. Both Craig and Danny were great about communicating during my visit. I mentioned to Craig that we’d love to have them back on PC. He said they’d get involved again, but that they were extremely busy in the shop. I guess about 95% of their business is on the engine rebuilding side. There were a few shiny, newly-rebuilt Series 60 engines sitting on pallets next to my bus. I was unable to negotiate an exchange.
By the way, the flat rate on my overhead was $750. They did not need to pull the cradle. 8V92TA with jakes.
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