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  • Foggy XLII Window Repair

    Posted by Archived on January 30, 2013 at 3:26 pm

    I’m at Suncoast Designers in Hudson, FL for some foggy window
    repairs and thought I would report that not all XLII’s are equal. I
    was told the driver door window and awning windows would be no
    problem, not so. These folks will not do the door window, so if
    yours is foggy, you’re out of luck here. They said they have done
    lots of them, not accurate. They immediately stated they couldn’t do
    the drive window and didn’t even realize the door opens. I’m OK with
    that, at least they didn’t attempt to learn on my window.

    The awning windows can be done, or should I say some of them! Mine
    are being done because I had the required space of 1/2″ between
    the upper and lower window frame. If you have less than a 1/2″, they
    won’t do them for fear of breaking the upper glass. The awning window
    has to be rotated up 90 degrees to get it out. They’re 350.00 a
    pop…

    Just wanted folks to realize this before making the trip to
    Hudson, there are limitations to what can be done here.

    That’s the required 1/2 space needed to remove the window.

    1 of 3 fogged windows, pretty scary!

    Now this just ain’t right!

    Bob replied 13 years, 6 months ago 8 Members · 16 Replies
  • 16 Replies
  • Archived

    Member
    January 30, 2013 at 10:23 pm

    Mine is a 1994 xl and they did a great job on my pass and drivers ft side windows my drivers door dose not open. I was so happy i was waiting for another one to fog .

  • Archived

    Member
    January 31, 2013 at 9:00 am

    It gets worse!

    They tell me all the frames they take apart on the XLII’s are
    badly corroded if the windows are fogged. Additionally, the outside
    glass has a very slight curve to it and cannot be replaced. The
    inside glass can be replaced. The corrosion is a powdery substance
    that actually etches the glass from the inside. If you’re lucky, the
    outside glass is serviceable and the inside glass is replaced.

    Inside Glass

    Outside Glass

  • John

    Member
    January 31, 2013 at 9:44 am

    The question just begging to be answered is what part of the repair process permanently prevents a recurrance?

  • John

    Member
    January 31, 2013 at 11:05 am

    I think the original had argon gas, they couldn’t confirm that,
    but they just pull a vacuum, then seal and offer a written 10 year
    guarantee, prorated.

    I have a tour of the procedure today, takes about 10 minutes and
    will report back.

  • Christopher

    Member
    January 31, 2013 at 12:23 pm

    Which is just about how long the originals lasted. Do I sound a little cynical?

  • Archived

    Member
    January 31, 2013 at 12:36 pm

    Tom,

    I may just be slow on the uptake, but can these folks repair the upper fixed windows on an XLII?

  • Archived

    Member
    January 31, 2013 at 7:11 pm

    No John, they won’t deal with anything curved. That was one of the problems with my upper door window, it has a very slight curve and that threw them into “no way” mode.

  • Doug

    Member
    January 31, 2013 at 7:19 pm

    As for the tour update of the glass repair process, it took 5 minutes and was useless, no live action of the washing or drying machines, just a few folks in a small area working by hand. I did learn all they do is put air back in the glass, no vacuum as I assumed. Their claim is they have been in business 8 years and NEVER had a warranty claim for fogging.

  • Archived

    Member
    January 31, 2013 at 8:56 pm

    suncoastdesighners.com this is thier web site

    When I took the tour it was about 45 minutes they explained how they solved the foging problum was th reinforced rubber spacer seal wit a coragated support grid formed inside it and the extra lap of seal at the area were both ends meet along with the heated room it was loaded in and than quickley moved out to room temp were it was pressed and sealed But mine is just an XL may be different . I paid $125 per window inc one side glass.

  • Jim/Chris

    Member
    February 1, 2013 at 5:32 am

    Tom that is the first glimpse of your new coach, It looks great! show some more pictures, Gary

  • Archived

    Member
    February 1, 2013 at 6:50 am

    David,

    I think things have changed here. I’m here with 15 other coaches and some of these folks have been here before and have made those comments. If I’m out of here today, I will have 4 days tied up for 3 windows and a cost per window of 3500. Is the cost better than a new window, absolutely, but you just have to be prepared for the down time.

    When I called for the appointment, I was told arrive Tues, glass out on Wed, glass back in on Thurs. It’s now Friday and I’m crossing my fingers.

  • Archived

    Member
    February 1, 2013 at 6:57 am

    Anytime a business gets so porky they can abuse their customers by taking their sweet time as though the customer’s time has no value they are just asking for competition.

    I don’t know how $350 stacks up against the cost of a new one or how many man hours are invested in the repairs for $350, but Tom is more of a gentleman than I am. I started and succeeded in several businesses because the competitors forgot how important service was.

  • David

    Member
    February 1, 2013 at 7:54 pm

    I was there March or April of 2012 , they could not of been nicer , but it must have changed may be sold out ? I only got small windows in door and one small one on drivers side buck and a quater @ could be the curves causing the problum , I belive the are set up for campers , and fiberglass motorhomes , mine is to old to have the curves good for me im sorry for you. But if it would help you im only just over a hundread miles away i could run you over my bay boat and you could do a little fishing around Homasassa Springs.

  • Archived

    Member
    February 2, 2013 at 7:12 am

    I’m out of there David, but believe I would have taken you up on that offer!

    All the folks there are nice, but they have limitations when it comes to Prevosts. Any flat glass they can probably handle, but get a little curve to it and they’re not capable. Setup properly as Jon pointed out, a few awning windows in stock and it would be in and out in a couple hours.

    I will now also have to deal with scratches and scraped off paint on the inside of the windows as a result of them being taken apart and repaired. I can have the window out in about 10 minutes, so I’ll get them back into shape once I return home.

    And you are correct, I was the only Prevost there, surround by travel trailers, 5th wheels and Motorhomes.

  • David

    Member
    February 3, 2013 at 6:36 pm

    I had 2 fogged windows on my H3, the big driver’s side window and the big curved one directly behind it. When I got there (this was around 6 months ago) they told me right away they would be unable to do the curved window, they can only do flat windows. Two days later I was on my way, it was around $250.

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