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Fuel Card – Profit Tools – Snag
This Post is just FYI… I tried to fuel at Lenoir City, TN and the pump was screwed up, only gave me a couple dollars fuel. The fuel desk then blocked off that pump and I moved over to another. The PC Card wouldn’t work, error was “0” balance. There’s a safety build into the system that won’t allow fueling at the same location more than once in 24 hrs. to help prevent any fraud. The choice is to move to the next truck stop and you’re good.
Also, Profit Tools has a new phone system in place that is having problems with directing calls to the right place. Deb will be providing an emergency number that goes direct to her or whoever is on call. I’ll update this post when I get it.
The emergency number for card problems is 603-285-1834. Please be sure to only use this number for fueling issues and not just information.
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3 Replies
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There must be a dollar limit on the amount of purchase. I was low and filled up in Sheboygan WI at Loves and the pump stopped at $500 as I recall. I couldn’t get a second opportunity with the card to work, so I moved on.
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I had a recent charge of $540 in Greenwood, LA. I’ve had several others in excess of $500. If there’s a limit, I have hit it, but with gas prices going up could happen soon.
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Limit could be associated with if your card is pulling from your CC VS auto withdrawal from an actual bank account. Ive gone over $500 with no problems (well outside of me complaining about the cost of diesel, but that has nothing to do with ProfitTools).
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